Privacy Policy

Personal Information We Collect

• Contact details: name, address, phone number, email
• Financial information: payment card details (processed securely — we do not store full card numbers)
• Account information: username, password, preferences
• Transaction information: items viewed, purchased, returned or cancelled
• Communications: customer support enquiries
• Device & usage information: IP address, browser, how you interact with our site

How We Use Your Information

• To process your orders, payments, and fulfil deliveries
• To manage your account and provide customer support
• To send marketing communications (where you have consented)
• To detect and prevent fraud and maintain security
• To comply with legal obligations

How We Share Your Information

We may share your information with:

• Shopify (our platform provider) for hosting and payment processing
• Shipping and fulfilment partners
• Marketing partners (e.g. Klaviyo for email) where you have opted in
• Law enforcement or regulatory bodies where required by law

Relationship with Shopify

Our Services are hosted by Shopify. Information you submit is transmitted to and shared with Shopify to provide the Services. To learn more about how Shopify uses your data, visit the Shopify Consumer Privacy Policy.

Your Rights

Depending on where you live, you may have rights to access, correct, delete, or port your personal information, and to opt out of marketing or targeted advertising. Contact us to exercise any of these rights.

Children

Our Services are not intended for children. We do not knowingly collect personal information from anyone under the age of majority.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact

Questions about this Privacy Policy or your data:
info@fuloos.co.uk
2 Applewood Close, London, N20 9JW, United Kingdom